When I attempt to open Software Anywhere applications, nothing happens. Now what?
If nothing happens when attempting to open a Software Anywhere application, this usually means that the Citrix Receiver client used to access Software Anywhere is not installed. Please verify that you have installed the Citrix Receiver client. If the Citrix Receiver...
I can’t login to my Software Anywhere account. Now what?
When attempting to access Software Anywhere, you receive a message stating your credentials are invalid or your account is locked out. If either scenario is true, please perform the following steps: Login to NetSync: http://account.comminfo.rutgers.edu Wait 5 minutes,...
How do I open and save files using Software Anywhere? (Mac OS X)
When using applications on Software Anywhere, you may find you need to read from or write to files on the computer you’re using. The steps below describe how to get to those files, and arrange it such that you only need to do this once. Log into Software Anywhere and...
Using Software Anywhere on Chrome (Mac OS X)
Please verify that you have provisioned your class resources through NetSync (http://account.comminfo.rutgers.edu) and installed the Citrix Receiver before proceeding. Open Chrome, browse to the Software Anywhere site (http://sa.comminfo.rutgers.edu) Login with your...
Using Software Anywhere on Firefox (Mac OS X)
Please verify that you have provisioned your class resources through NetSync (http://account.comminfo.rutgers.edu) and installed the Citrix Receiver before proceeding. Open Firefox, browse to the Software Anywhere site (http://sa.comminfo.rutgers.edu) Login with your...
Using Software Anywhere on Safari (Mac OS X)
Please verify that you have provisioned your class resources through NetSync (http://account.comminfo.rutgers.edu) and installed the Citrix Receiver before proceeding. Open Safari, browse to http://sa.comminfo.rutgers.edu (Software Anywhere homepage) When prompted by...
How do I open and save files using Software Anywhere? (Windows)
When using applications on Software Anywhere, you may find you need to read from or write to files on the computer you’re using. The steps below describe how to get to those files, and arrange it such that you only need to do this once. Log into Software Anywhere...
How to create your class Software Anywhere resources
These steps must first be completed before attempting to access Software Anywhere. Visit the NetSync page: http://account.comminfo.rutgers.edu When prompted, sign-in with your NetID and password. Once logged in, you should receive successful notification that your...
I receive errors when attempting to create my class resources. Now what?
If you see a red "!" when logging into NetSync (http://account.comminfo.rutgers.edu), this means your class resources were not created properly. Usually these errors are as a result of an issue within the class resource creation system, the following steps can be...
I can’t login to my studentweb SFTP/SSH account. Now what?
If you cannot log into your studentweb SSH account, no worries! There may be a quick way to resolve this issue before contacting SC&I IT Services. Login to NetSync: http://account.comminfo.rutgers.edu . You should see all green checkboxes next to your class...