When attempting to access Software Anywhere, you receive a message stating your credentials are invalid or your account is locked out.
If either scenario is true, please perform the following steps:
- Login to NetSync: http://account.comminfo.rutgers.edu
- Wait 5 minutes, then attempt to access Software Anywhere again using your NetID and password. You should now be able to login.
If you cannot login to Software Anywhere at this point, SC&I IT Services can assist. Please contact help@comminfo.rutgers.edu.