Most updated CV can be found here
My research addresses two key areas. The first is collaborative communication across organizational and/or professional boundaries. My projects have examined how individuals from various types of organizations communicate to gain entry into a collaboration (Woo & Leonardi, 2018), to manage tensions during collaboration (Woo, 2019a), and to negotiate re-entry while the collaboration was coming to an end (Woo, 2019b).
The second area of my research is vocational/organizational socialization (i.e., communication processes by which people develop knowledge and meanings about their job or organization). My projects have examined how identity tensions can enable/constrain interns’ organizational socialization (Woo, Putnam, & Riforgiate, 2017) and how boundary-spanning employees negotiate meaning of their jobs as valuable “jack of all trades” (Woo & Myers, 2020).
I also examine the growing influence of technology use, particularly generative AI, as a source of vocational and organizational socialization, and the ways it both enables and constrains collaborative communication and relationships. In my ongoing projects, I pay particular attention to the communicative implications of AI knowledge gaps on expertise, belonging, and career navigation.