Susan Eggly, Ph.D, is a health communication scientist and Professor in the Population Studies and Disparities Program, Department of Oncology, Wayne State University/Karmanos Cancer Institute. Her research and teaching focus on how patient and clinician attitudes and characteristics affect patient-clinician communication, and in turn, how communication affects patient outcomes in several medical contexts. She has developed and tested several communication interventions to improve patient-clinician communication, with an emphasis on improving health equity and care in diverse patient populations. She has ongoing, NIH-funded research focused on clinical communication and outcomes related to clinical trials, health disparities, and treatment decision-making. She is currently co-leader of the Communication Work Group for the NIH Community Engagement Alliance (CEAL) against COVID.
Nao Hagiwara, Ph.D. is an Associate Professor of Psychology at Virginia Commonwealth University and is a leading researcher in the field of healthcare providers’ bias (i.e., prejudice and stereotyping) and racial disparities in healthcare and health. With training background in basic experimental social psychology, she grounds her applied disparities research in social psychology theories of stereotyping, prejudice, and discrimination. To date, she has obtained multiple NIH grants on provider implicit bias and published over 50 peer-reviewed journal articles and book chapters. Her recent work on provider implicit bias has appeared in flagship journals, including the Lancet, and been featured in scientific magazines, such as Scientific American and the American Psychological Association’s office magazine, Monitor.